Identifying and Dealing with Bullying and Harassment in the Workplace
- Overview
- Objectives
- Who it is suitable for
- Relevance to the Knowledge & Skills framework
- Testimonials
Overview
In line with the organisation’s relevant policies, provide a basis for participants to be able to respect and encourage a climate of dignity at work through understanding and promoting effective working relationships.
Objectives
By the end of the programme, participants will have identified:
* Key characteristics of unacceptable behaviour, and why it can occur in the workplace.
* The characteristics of an effective working relationship, and the part this plays in developing and preserving dignity at work.
* Appropriate interpersonal approaches that can be taken in the event of either receiving or witnessing unacceptable behaviour
* Formal action that can be taken in the event of either receiving or witnessing unacceptable behaviour
Who it is suitable for
All staff members at all levels.
Relevance to the KSF
Core 1 Level 3:
Develop and maintain communication with people about difficult matters and/or difficult situations.
Core 6 - Level 3:
Promote equality and value diversity.
Testimonials
'I will be more aware of my behaviour at work, and try to gradually use some of the strategies for problem solving.' Community Midwife
'I think that the team bonded well. Although I knew everyone on the course beforehand, I now feel that I know them better and on a more personal footing – this can only be a good thing for staff relations.' Senior Midwife
'Working with same grade MW’s. Meeting colleagues from all different areas. Learning new skills, which once used regularly will benefit our team and the wider unit.' Midwife