Leadership Development Programme
- Overview
- Objectives
- Who it is suitable for
- Relevance to the Knowledge & Skills framework
- Testimonials
Overview
This programme is designed to support participants to develop appropriate attitudes and skills for effective leadership.
The programme is totally flexible with the ability to add or delete modules as required, and in its standard form is made up of five modules, delivered in two blocks one month apart.
MODULE 1
DAY 1: Empowering and Motivating Staff
DAY 2: Improving Staff Performance and Building the Team
DAY 3: Effective Relationship and Communication Skills.
There can be pre-set activities to undertake during the break between modules 1 and 2 if required.
MODULE 2
DAY 4: Presenting Yourself Positively
DAY 5: Managing Change
An action plan will be completed at the end of the programme.
This programme can be adjusted to focus on specific groups of staff i.e. GP Practice Managers, Senior House Officers, and Health Visitors by small changes being made to the key aims and objectives.
Objectives
Day 1: Empowering and Motivating Staff
Aim: To develop leadership skills and motivate their team towards organisational goals.
By the end of the day, participants will be able to:
* Analyse motivation levels of individuals at work.
* Use a range of techniques to enhance motivation and performance.
* Use coaching as a tool for staff development.
* Experience a personal coaching session based on a work scenario of their choice.
Day 2: Improving Staff Performance and Building the Team
Aim: This day focuses on getting the best from individuals on both one to one and team levels.
By the end of the day, participants will be able to:
* Describe how and when to give feedback to staff.
* Discuss issues of poor performance with a staff member and complete an action plan.
* Identify the varying styles of leadership and their effects and discuss how they can be used appropriately.
* Describe the key components for effective teamwork and plan to achieve this in their own teams.
Day 3: Effective Relationships and Communication Skills
Aim: By analysing personal communication skills, participants will be able to develop a range of communication techniques to achieve effective working relationships.
By the end of the day, participants will be able to:
* Identify positive and negative communication styles.
* Use behavioural and communication models to recognise the effect of a variety of communication styles.
* Demonstrate effective listening skills.
* Phrase questions in a way that enables relationship building and empathetic listening to occur.
* Use effective communication skills to solve problems.
Day 4: Presenting Yourself Positively
Aim: To gain personal awareness of the way participants present and organise themselves, and to look at a range of methods to enhance their effectiveness.
By the end of the day, participants will be able to:
* Analyse the way they assert themselves and influence others.
* Use a series of techniques to encourage personal change and influence behaviour change in others.
* Explore personal barriers to time management and implement ways to overcome them.
* Use a range of tools to manage their time effectively.
Day 5: Managing Change
Aim: To support staff in implementing effective changes within their teams.
By the end of the day, participants will be able to:
* Identify effective ways to support and implement change.
* Use the change cycle as an analysis tool for change.
* Support their team members during times of change.
* Use a change process to engage and encourage staff through times of change.
Who it is suitable for
Any member of staff in a leadership role.
Relevance to the KSF
Core 1 Level 4:
Develop and maintain communication with people on complex matters, issues and ideas and/or in complex situations.
Core 2 Level 3:
Develop oneself and contribute to the development of others.
Core 4 Level 3:
Appraise, interpret and apply suggestions, recommendations and directives to improve services.
Core 5 Level 4:
Develop a culture that improves quality.
Core 6 Level 3:
Promote equality and value diversity.
G6 Level 3:
Coordinate and delegate work and review people’s performance.
Testimonials
'I just wanted to thank you once again for the brilliant Clinical Leadership Development Programme which I completed in June. I enjoyed the course immensely and its ongoing effects have been quite amazing. I recently had to give a two hour presentation to a group of paediatricians (ranging from Consultant to SHO) and for the first time in my life I actually enjoyed every minute of it! I felt relaxed and confident and the feedback I received was full of praise. It took me by complete surprise and I shall be sharing my little triumph with my learning set when we meet for the first time next month. I can't thank you enough for helping me to overcome such a major hurdle in my working life.'
Paediatric Liaison Health Visitor
‘I feel more confident now and the course helped me to recognise my strengths. The tools are all usable, practical and easy to relate to practice. This programme would benefit all team leaders.’ Paul Maxwell-Brown, Locality Team Leader, Adult Mental Health, South & West Dorset PCT.
‘Meeting so many people from different aspects of the NHS was really helpful. The course exceeded my expectations.’ Karen Hancock, Sister, Poole Hospital NHS Trust.
‘We were given definite tools to use when motivating, coaching, interviewing and disciplining staff. I want other staff from my department to attend as well.’ Janet De Lange, Acting Head of Service, Audiology, Bournemouth Training PCT.
‘The facilitator was extremely focused, well informed and great fun’ Flora Rosevear, Team Leader, Child Health Administration, Bath and NES PCT.
'I needed this course for the team and for my personal development. I have really enjoyed the learning and have been challenged but also supported'
'All the staff who attended have raved about the course both in terms of what they learnt as well as how well the sessions were delivered and presented. We are now going to ensure that the Directorate comes up with a cohesive plan to address some of our key issues' Senior Manager, North Hampshire Hospital