The Manager's Role in Dealing with Workplace Stress
- Overview
- Objectives
- Who it is suitable for
- Relevance to the Knowledge & Skills framework
- Testimonials
Overview
To inform Managers about the obligations for themselves and their organisation in complying with the Management Standards for Workplace Stress.
Objectives
By the end of the programme, participants will be able to:
* Define “stress” and the difference between pressure and stress
* State the impact of the stress response
* Recognise the signs and symptoms of stress
* State the short and long term effects on both the individual and the business
* State the legal duties and responsibilities of the organisation including case histories
* Identify the Health and Safety Executive Standards for Work-Related Stress
* Plan a strategy for dealing with stress in the organisation including:
Setting up risk assessments
Evaluating the results
Identifying training needs
Monitoring and reviewing
* Develop effective approaches towards:
Reducing the risks – creating an environment where prevention of stress is the keyword
Handling individual cases – setting up an informal meeting and preparing an action plan
Who it is suitable for
Anyone in a leadership role and who has a responsibility to deal with stress related issues in their team.
Relevance to the KSF
Core 3 Level 4:
Maintain and develop an environment and culture that improves health, safety and security. (stress related issues)
Testimonials
Putting ‘stress’ into context of the workplace and responsibilities.
Reinforced importance of supporting your staff and being very proactive in observing stress.